Privacy Policy

1. Introduction Welcome to Mart On Express (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website (https://martonexpress.com) or use our mobile app.

2. Data Controllers Mart On Express is the data controller responsible for processing your personal information in accordance with applicable data protection laws.

3. Information We Collect We collect personal information to provide and improve our products and services. The types of personal information we collect include:

• Information you provide: Name, email address, phone number, shipping and billing addresses, payment details, and other data provided during account registration or transactions.

• Automatic information: IP addresses, browser type, device identifiers, and browsing behavior using cookies and other tracking technologies.

• Information from third parties: Delivery and address updates from carriers, marketing partners, and fraud prevention services.

4. How We Use Your Information We process your personal information for the following purposes:

• Fulfilling and managing orders, deliveries, and returns

• Providing customer support and responding to inquiries

• Personalizing user experience, product recommendations, and targeted marketing

• Sending push notifications related to your orders, promotions, or important updates

• Improving website and app functionality, security, and fraud prevention

• Complying with legal obligations and regulatory requirements

5. Cookies and Tracking Technologies We use cookies and similar tracking tools to enhance your experience, track app usage, and enable key features such as login sessions and shopping cart functionality. You can manage cookie preferences through your browser settings.

6. Sharing Your Information We do not sell customer data. However, we may share your information with:

• Service providers: Payment processors, logistics partners, and IT support providers who assist in delivering our services

• Business transfers: In the event of a merger, sale, or asset transfer, your information may be included as part of the business transaction

• Legal compliance: If required by law, regulatory authorities, or to prevent fraud and security threats

7. Data Security We implement industry-standard security measures to protect your personal information. This includes encryption protocols, access controls, and compliance with PCI DSS standards for payment transactions.

8. Your Rights and Choices You have the right to:

• Access, correct, or delete your personal data

• Object to or restrict processing of your data

• Opt-out of marketing communications

• Manage cookie preferences and disable tracking technologies

To exercise these rights, contact us using the email below.

9. Retention of Data We retain personal information as long as necessary for business and legal purposes, including fulfilling orders, complying with tax laws, and resolving disputes.

10. Third-Party Services and Links Our website/app may use 3rd party services and APIs. We are not responsible for their privacy practices but can assure you we have completed our due diligence.

11. Children’s Privacy Mart On Express does not knowingly collect data from children under 18. If you believe a child has provided personal information, please contact us to request its removal.

12. Updates to This Policy We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.”

13. Contact Information For questions or concerns regarding this Privacy Policy, contact us at: Email: support@martonexpress.com